Refund policy
Refund & Return Policy- Perky Doodles Studio
At Perky doodles studio, every product is thoughtfully designed and packed with care. We want you to love your order, but if something isn't right, we're here to help.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Clear photos of the product and packaging
- An unedited unboxing video showing the package being opened
After verification, we will offer a replacement or refund, depending on the situation.
Returns
Due to the nature of our products, we do not accept returns for:
- Change of mind
- Incorrect product selection
- Minor variations in color due to screen settings
- Personalized or custom-made products
Cancellations
Orders may be cancelled within 12 hours of purchase or before dispatch, whichever occurs first.
Once an order has been shipped, it cannot be cancelled.
Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days.
The time taken for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Shipping Delays
While we work with trusted shipping partners, delivery timelines may occasionally be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.
Refunds will not be issued for courier-related delays.
✏️ Order Changes
Need to update something?
You can modify your:
- Address
- Contact details
- Ordered items
Within 24 hours of placing your order by emailing:
📧avni200103@gmail.com
(Please include your order number.)
Thank you for supporting a small business 💛
We’re committed to making your experience smooth, fair, and happy.